Customer and Employee Engagement..


.. for quality assurance and success.

Customer Engagement Tools

Customer Surveys

    Turnkey "VoC" - Voice of the Customer programs
  • NPS, CSAT data and comment analysis
  • Incident notification and tracking
  • Incentive coupons and drawings
  • Receipt, text or QR code initiated
  • Invite referrals, reviews, follow up offers
  • Feedback analytics - multi language support
  • Request a demo and free trial

Targeted Inspections

    Invite your customers to perform "On the Spot" inspections
  • Targeted customer inspections with photos
  • Auto scheduling,digital rewards coupons
  • Incentive coupons and drawings
  • Incident notification and tracking
  • Integrated with our traditional mystery shopper programs
  • Request a demo and free trial
  • Apply here to become a mystery shopper

Employee Engagement and Training

Staff Feedback and Recognition

    Turnkey "VoC" - Voice of the Internal Customer programs
  • Voic-Box KIT - Kudos, Ideas, confidential Tips
  • Staff recognition and best idea initiatives
  • Engage your staff to boost morale and success
  • Staff Surveys- Hosted and fully customizable
  • Request a demo and free trial

Training and Development

    Train you staff and team members
  • Behavioral based Applied Learning system
  • Customizable interactive learning modules
  • Learning model "assess-learn-practice-share"
  • Monitor progress through our LMS portal.
  • Request a complimentary Guest Care training demo.

Please view our demos and schedule a free consultation.

Contact and Demo Request Form

We are excited to discuss your project and vision. Please provide us as much information as possible about your inquiry and we will respond as quickly as possible!

The Performance Edge Team

About eFeedbackplus

eFeedbackplus is a divisions of the Performance Edge, Inc.
Services and user accounts previously hosted on the Performance Edge site are now being hosted here.
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